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Parcel Shipments for Vendors
How to Ship Parcel
Obtaining RXO Connect Login Credentials to create a FedEx shipping label
- Navigate to: www.charterrxo.com
- Password is CHRRXO
- Select RXO Connect Access tab at top. Watch Spectrum Vendor Pickup Request Procedure
- Click “Take the Quiz and Request Access” link below the video
RXO Connect Training Videos
- Navigate to: https://www.charterrxo.com/parcel
- Password is CHRRXO
How to Schedule a Pickup
Online shipment booking and tracking via the RXO Connect link on connect.rxo.com
WEB: Log in via https://rxoconnect.rxo.com/
EMAIL: For questions, email charter@rxo.com
PHONE: 704-594-3456
Required Information
- Pickup address
- Pickup contact information
- Delivery address
- Shipment Value
- Spectrum PO#
- Spectrum PO Line #
- Box dimensions and weights
- Restrictions
- Maximum weight on a single piece is 150 lbs
- No pallets
- No oversized freight - Measuring 108" or more in length or measuring 165" or more in length plus girth.
- Violations to these restrictions will result in rejected invoice, and redirection to the pickup location.
- Carrier Compliance:
- FedEx is the only authorized Spectrum small parcel provider. UPS is not an approved small parcel provider. Any UPS small parcel invoices will be rejected, and redirected to the pickup location
- Appropriate authorization by Spectrum is required to ship FedEx Express. Unauthorized Express package invoice will be rejected and charged back to the pickup location
- If FedEx Express is requested by Spectrum, ship using your own FedEx small parcel account#. You may include the small parcel charges in the product invoice
- Insurance
o DO NOT INSURE or select declared value on any shipments unless authorization has been approved by Spectrum transportation manager. These charges will be billed back to the vendor.
NOTICE: TransportGistics authorizes you to use RoutingGuides.com solely to obtain carrier assignments and rules for shipments tendered by or on behalf of you and for no other purpose. Any other use of RoutingGuides.com and the information contained hereon is strictly prohibited.
last updated: 08/07/2026