9 July 2020
Ingram Micro Vendor or Carrier Partner,
recently updated our North American Routing Guide. Effective 13 July
2020, this update to our routing guide includes updated expansion
for several key areas impacting shipping both inbound to Ingram
Micro facilities and direct shipments to customers.
updates are below as follows:
Mode Selection – shipment less than or equal to 25 cartons
and less than or equal to 500 lbs should be shipped with a small
Small Parcel Shipments – All small parcel inbound and direct
shipments billing to Ingram Micro should be shipping with FedEx
Delivery Appointments – We have updated hours for scheduling
appointments and receiving hours.
Address (US, Canada, and Mexico) – Our bill to address for
freight bills where Ingram Micro is responsible for freight
charges is updated
Non-Compliance Charges – Please note that our non-compliance
list is updated, and
vendors have 30 days from the effective date of
the routing guide to be compliant before Ingram Micro will begin
assessing chargeback penalties to vendors. This process applies
to all vendors.
comply with the provisions contained in our guide is
considered a breach of our agreement and will result in
non-compliance charges being assessed as outlined in
the Non-Compliance section of this guide. All vendors will
have 30 days from 13 July 2020 to be compliant before chargebacks will be assessed.
Ingram Micro is constantly looking at ways to improve the way we do
business with you and for all of our partners. The changes to our
routing guide and in our procedures are with the goal of
facilitating efficiencies across the entire channel, from your
manufacturing plants to our distribution network and on through to
the solution providers and end-users around the world.
Again, please take time to review the updates thoroughly. If you
have any questions, please contact your Ingram Micro Vendor Business
Manager or Planner.
Executive Director, Log & Transportation
Ingram Micro Inc.