Dear Vendor or Carrier Partner:
Welcome to Ingram Micro’s North
American Routing Guide.
This update to our routing guide
includes updated expansion for several key areas impacting
shipping both inbound to Ingram facilities and direct shipments
to customers, this is effective 10/24/2019. Updates are
below as follows:
– The maximum height of any pallet cannot compromise the
individual carton integrity, and shall not exceed 84" in
total height for a single SKU pallet and 60” for a multi SKU
Advanced Logistic Centers
– we have updated the addresses and added in all of our
delivery locations including links to schedule delivery
appointments and change/cancel delivery appointments.
U.S. Delivery Appointments
– We have also added the updated hours for scheduling
appointments and receiving hours.
Inbound Routing Matrix
– we have added a single carton max weight for small parcel
and also adjusted the carrier routing for LTL shipments out
Bill to Address (US and
Canada) – we have updated our bill to address for
freight bills where Ingram Micro is responsible for freight
As always, please make sure that
your carrier selection processes are updated with the most up to
date “Routing Matrix” and “Direct Ship Matrix” in cases where
Ingram Micro is responsible for freight payment. Taking these
precautions will lead to the avoidance of any compliance
As a reminder, the contents of the
routing guide provide detailed instructions on the correct
process for shipping from the US to Canada, and a failure to
follow these instructions can lead to our shipments being held,
and a risk of financial obligations to the Canadian Government
for Ingram Micro or our customers.
Ingram Micro is constantly looking
at ways to improve the way we do business with you and for all
of our partners. The changes in this routing guide and in our
procedures are with the goal of facilitating efficiencies across
the entire channel, from your manufacturing plants to our
distribution network and on through to the solution providers
and end-users around the world.
Ingram Micro will continue to make
ongoing enhancements to this guide. The date of the most recent
update is reflected on this home page
Again, please take time to review
the guide thoroughly. If you have any questions, please contact
your Ingram Micro Vendor Business Manager or Buyer or send an
email to our Transportation Department.