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Dear Valued Ingram Micro Vendor or Carrier Partner,

We recently updated our North American Routing Guide. Effective 10/6/2023, this update to our routing guide includes updated expansion for several key areas impacting shipping both inbound to Ingram Micro facilities and direct shipments to customers.

Key updates are below as follows:

  • US ALC Listing - We have updated our ALC locations and removed ALC?s that are no longer affiliated with Ingram Micro.
  • Carrier Contacts - We have updated all carrier contacts for both Parcel, LTL, White Glove, HWA and Truckload carriers.
  • Hazardous Materials/Dangerous Goods - We have updated the Lithium Battery and Non-Lithium Battery links, please ensure you download the new spreadsheets
  • Carrier Matrix - Carrier matrix has been updated; please ensure you are using the correct carriers to avoid vendor compliance fines.

Failure to comply with the provisions contained in our guide is considered a breach of our agreement and will result in non-compliance charges being assessed as outlined at Non-Compliance Charges. All vendors will have 30 days from Friday, October 6, 2023 to be compliant before chargebacks will be assessed.

Ingram Micro is constantly looking at ways to improve the way we do business with you and for all of our partners. The changes to our routing guide and in our procedures are with the goal of facilitating efficiencies across the entire channel, from your manufacturing plants to our distribution network and on through to the solution providers and end-users around the world.

Again, please take time to review the updates thoroughly. If you have any questions, please contact your Ingram Micro Vendor Business Manager or Planner.

Best Regards,

Eric Schnabel
Executive Director, Log & Transportation
Ingram Micro Inc.

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