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North American Routing Guide
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Welcome

Dear Vendor and Carrier Partner:

Welcome to Ingram Micro’s North American Routing Guide, Spring 2009 Edition.

This version of our routing guide reflects significant changes to the transportation service providers (“Carriers”) assigned to specific lanes.  In addition, we have updated carrier mode selection rules which apply to all shippers regardless of which party pays the freight bills.  There have been updates to the non-conformance fee schedule, additional content associated with environmental compliance requirements, as well as clerical improvements.  Ingram Micro’s goal is to continuously improve our collective supply chain efficiencies, thereby  increasing our value as a fulfillment and logistics solution provider to all of our vendor partners.
 
Updates to the routing guide are primarily related to the following:

  • Palletization – A SKU shipped against a single Purchase Order may not be stacked on more than one mixed pallet within the shipment.
  • Carrier freight invoices that are presented by the Carriers to Ingram Micro for payment, due to incorrectly completed Bills of Lading, House Airway Bills, and the like, will result in Ingram Micro remitting payment to the carrier.  Ingram Micro will then deduct from the vendor invoice the full amount of the freight bill plus a $500 fee, per shipment.
  • Toppled loads (primarily Truckload) will be subject to a $1,000 fee, per occurrence, to the vendor.
  • The non-conformance fee schedule in this guide will be applied to misrouted Direct Shipment Purchase Order shipments effective June 1, 2009
  • Carton Count, Pallet Count, and Weight Breaks have been updated in the carrier selection rules in all lanes for all modes.
  • Carrier lane assignments and mode/carrier breaks have been updated.
  • In the US, differentiation within the Small Parcel Mode between Package Shipments and Hundredweight / Multiweight shipments.
  • Vendor compliance documentation associated with Ozone Depleting Chemical reporting and certification requirements.
  • Product Serial Number bar-coded labels that are not machine readable shall now be considered non-conforming damage.

Ingram Micro is constantly looking at ways to improve the way we do business with and for all of our partners. The changes in this routing guide and in our procedures are with the goal of facilitating efficiency across the entire channel, from your manufacturing plants to our distribution network and on through to the solution providers and end-users around the world.

Ingram Micro will continue to make ongoing enhancements to this guide and the date of the most recent update is reflected on this home page.

Again, please take time to review the guide thoroughly. If you have any question, please contact your Ingram Micro Vendor Business Manager or send on email to
Andrew Burke in our Logistics and Transportation Department.

 Sincerely,


Jeffrey N. Johnson

Vice President Logistics & Transportation

*Failure to comply with the provisions contained in this guide is considered a breach of our agreement and will result in non-compliance charges being assessed as outlined under Non-Compliance Charges in this guide. 

Current Revision Date : April 13, 2009

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