Home Depot Routing Guide Routing Guide and Shipping Guide  
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NOTICE: TransportGistics authorizes you to use RoutingGuides.com solely to obtain carrier assignments and rules for shipments tendered by or on behalf of you  and for no other purpose. Any other use of RoutingGuides.com and the information contained hereon is strictly prohibited.





If you are already an active supplier, before shipping any product, please review the Transportation and Logistics information found on HomeDepotLink, https://homedepotlink.homedepot.com.  


HomeDepotLink provides suppliers and business partners with access to information and systems used for conducting business with The Home Depot.  The site provides users with business related documentation, contact information, alerts, action items, and access to other Home Depot applications.  Active suppliers and business partners that do not currently have an account on HomeDepotLink can submit a request to their Partner Guardian by Registering for an account. HomeDepotLink is used by all U.S. and Canada Merchandise suppliers, Non-Merchandise suppliers, Carriers, and other Home Depot business partners. 


Routing Guide


This routing guide and shipping guide has been developed for domestic, North American suppliers who ship to Home Depot, its subsidiaries and/or affiliates within the US, Canada, and/or Puerto Rico.  All sections of this guide apply to all suppliers regardless of their FOB terms.  Log in to review the entire routing guide.

All transportation costs, storage fees or other expenses incurred by The Home Depot because of the supplier's non-compliance with the terms and conditions of the Supplier Buying Agreement shall be charged to the supplier. Additionally, any carrier detention charges will be charged back to the supplier. All expedited shipments that do not have the proper The Home Depot approval will be charged back to the supplier.

Listed below are general instructions to follow when shipping merchandise to Home Depot.

  • Do not split POs between shipments.  All cartons associated with one PO must be on a single shipment.
  • POs cannot be mixed in a carton or master carton/repack. 
  • All POs for all merchandising departments that are shipped on the same day to the same destination (THD store, DC or TF) must be on a single Bill of Lading.
    • Ship one Bill of Lading per store for shipments going to offshore stores (AK, HI, PR, USVI and Guam).  Offshore shipments (except prepaid small package shipments) must go through the appropriate consolidation center and include all applicable paperwork.

  • Expedited shipments:  All priority shipment requests that require additional freight charges over and above normal service (such as air freight or expedited-ground) must be approved prior to shipping.  Any expedited shipment coming from a vendor (inbound shipment to The Home Depot) will require buyer, merchant, or store manager approval.
    • If the request for expedited shipment originates from a store it will require the store manager’s approval.

    • If the request for expedited shipment originates from a source other than a store (e.g. merchant, host order, etc) it will require buyer or merchant approval.

    • Any expedited shipment coming from a DC, TF, or other HD facility (outbound shipment from The Home Depot) will require approval from the manager of the facility.

  • If your facilities are closed for extended times other than national holidays, please notify the appropriate product merchant 90 days before the closing to secure order placement and to guarantee delivery.
  • Home Depot stores are closed on Thanksgiving and Christmas.  Please plan your deliveries around these holidays.  Keep in mind; receiving will be heavier than usual before and especially after the respective holiday.
  • Do not deliver merchandise to the stores on store inventory days, contact the receiving manager or store manager for a store inventory schedule.
  • LTL drivers are required to observe and validate unloading. TL drivers are required to tailgate the load.
  • The trailer seal must be intact upon arrival at Home Depot and Home Depot must confirm it is intact.
  • All Suppliers regardless of freight terms (Prepaid or Collect) are required to ship from the location specified in the Supplier Buying Agreement (SBA). Suppliers with multiple ship origins must ship from the SBA stated ship origin which is closest/most cost optimal to the HD destination on the purchase order. Failure to comply with this will result in supplier charge backs.

NOTE:  Home Depot will not pay any accessorial charges on prepaid shipments.  Any charges such as notification, storage, re-consignment, inside delivery, sorting/ segregating, etc. will be the sole financial responsibility of the supplier.

The Home Depot Core Carrier Program

All domestic suppliers who have collect freight terms or ship product Less-Than-Truckload to any THD location (prepaid or collect) must use an approved core carrier to complete all shipments.  For LTL shipments with collect freight terms, please follow the state-to-state LTL carrier routing in the “Collect LTL Shipments” tab.  For LTL shipments with prepaid freight terms, please follow the LTL carrier routing in the “Prepaid Shipments” tab. 

The Home Depot maintains a pool of preferred transportation providers, known as core carriers, to manage all shipment types, including Less-Than-Truckload (LTL), Full Truckload (TL), Flatbed (FB), Carpet, Delivery, Live Goods, and Small Parcel.

The use of core carriers will mutually benefit both parties by:

  • Providing the best overall value to The Home Depot and our suppliers
  • Reducing the number of carriers delivering to our stores, thereby easing congestion within the store receiving area
  • Consolidating shipments
  • Accelerating the supplier payment process
  • Core carriers are committed to Home Depot's SPI Program (nighttime receiving)
  • Core carriers maintain regularly scheduled appointments that ensure product isn't trapped in a freight terminal waiting for additional shipments to build store deliveries

Compliance with this policy is required through the Supplier Buying Agreement.  Failure to comply could result in loss of business with The Home Depot, cancellation/renegotiation of the Supplier Buying Agreement, and supplier fees.  Guidelines for using core carriers for all transportation modes and destinations can be found centrally at www.routingguides.com/hd.  Please use these guidelines to determine the appropriate carrier for each shipment.  As changes to the core carrier pool occur, the guidelines on this site will be updated.

FOB Destination Terms

Freight terms are indicated on the Supplier Buying Agreement (SBA).  The majority of Home Depot vendors are on FOB destination terms. Regarding FOB destination terms, and as stated in section 3.1 of the SBA Terms and Conditions, risk of loss and title transfer from the supplier to Home Depot upon receipt and acceptance of the merchandise in good condition by The Home Depot at the designated final destination. Receipt and acceptance of the merchandise occurs when Home Depot receives the goods on a carton or item-level basis into its inventory management system via key rec or other process at the final destination. The merchandise may be required to move through Home Depot transfer locations, but the final destination is the ultimate destination listed on the Purchase Order.

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This page last updated: 10/04/2013